Winston E.
Thumbtack · Sep 2026
Made everything easy

Feedback from customers across Dalmark Solutions, including marketing, design, and IT services.
212 customer reviews
A saved collection from October 2026: 170 Thumbtack, 31 Google, 10 Angi, and 1 Facebook review. These reviews cover the wider Dalmark business, including critical feedback and our responses. View the source collection ↗
Showing 20 of 212 reviews
Thumbtack · Sep 2026
Made everything easy
Thumbtack · Aug 2026
I highly recommend this company
Google · Jun 2026
I’m currently using Ramiro and his team services, and I can’t say anything negative about the experience I’m having. Very attentive and knowledgeable in what they do and always there to answer any questions I might need. I can’t wait to see the final product!
Google · Jun 2026
Great IT services for my Gaming PC.
Thank you for the great review!!
Thumbtack · May 2026
Excellent work on my laptop
Thumbtack · Mar 2026
Updated Review: Unfortunately, I scheduled with Ramiro for Saturday, March 7th at 3:00 pm and waited for him until 4:00 pm. No call or text from him & when I texted to find out what happened, he wrote back that he was running over on his last appointment. I texted that I understood plans change, but would appreciate a call by the appointment time or earlier letting me know & rescheduling. Never received a return text. I assumed he did not want continue being out tech support.Original review: Ramiro with Dalmark Solutions was very helpful, personable & took the time to explain what he was doing as he worked on my laptop. He replaced my battery, installed new anti-virus software & backed-up my hard drive, which I had not done in 2 years according to the back-up history data. Ramiro even took the time to help my husband with a connectivity issue he was having on his PC, while he was at our home! We couldn’t be happier with the outstanding customer service we received & will continue to use his services for all of our technical support issues & needs!
Google · Mar 2026
Extremely blessed and grateful to a foul my guy!! Extremely open-minded like-minded easy to talk to very progressive and knowledgeable in business and in tech just an overall joy to have been blessed with meeting. If it’s anything electronic call him first if it’s anything Business call him first if it’s anything website tech call him first.
Thanks Rob for the great review
Thumbtack · Mar 2026
All around a perfect assist for my business!
Google · Mar 2026
Starting a business can feel overwhelming, but this company made the process much easier. They were very responsive, patient, and took the time to explain everything clearly. I felt supported from the beginning until the end of the process.I’m very happy with the service I received and would recommend them to anyone who needs help creating their business.
Google · Mar 2026
Great experience working with Ramiro. He is professional, easy to communicate with, and always very responsive. He handles everything efficiently and makes the process smooth from start to finish. It’s always a pleasure working with someone who is reliable and takes pride in what they do. Highly recommend!
Thumbtack · Nov 2025
Very knowledgeable. Able to troubleshoot aspects of the issue that I was not aware of.
Thank you, Adam. We appreciate the opportunity to troubleshoot and identify the root cause of the issue. Proper network diagnostics and proactive support help prevent recurring problems and downtime.
Thumbtack · Nov 2025
Romero did a nice job and got us back on track.
Thank you, Todd. We’re glad we could get your network back on track quickly. Reliable connectivity is critical for business operations, and we appreciate the opportunity to support your team.
Thumbtack · Feb 2025
Barry was great. I was having issues with my screens (3) not working. With a few adjustments I was back up and running. Will be using him again in a couple of weeks to help me set up my new system.
Hi Debbie I believe you left the review on the wrong account. I am glad Barry took great care of you but please make sure the credit goes to the techs who did the work. We love great reviews! Have a great day!
Thumbtack · Jan 2025
He was super helpful and generous with his time! Highly recommend.
Thank you for the great review!
Thumbtack · Jan 2025
Ramiro was excellent. He got the job done with minimal guidance, performing professionally and meticulously throughout. I will definitely work with him again
Hello Patrick thank you very much for your great review. I am here to help in anything you will need with your network.
Thumbtack · Dec 2024
Ramiro was professional and knowledgeable to our situation with our network connection. I highly recommend!
Thumbtack · Dec 2024
Absolutely amazing. I needed a power supply installed same day. He came to my house early to install the power supply into my pc. After he was done, he did test the pc to make sure it work. It booted up way fast than before. Highly recommend. Any pc needs, I will contact him.
Thank you very much fo the great review. If you need anything, please feel free to contact anytime.
Google · Nov 2024
Incredible experience! Ramiro fixed an absolute mess we had with our wifi. He was patient and went above and beyond in solving the problem! Highly recommend!!!!
Thank you so much, Mary! It really means a lot to me that you took the time to share your experience. I'm so glad I could help untangle the mess with your Wi-Fi – it was a pleasure working with you. If you ever run into any more issues or just need anything else, don't hesitate to reach out. I’m always here to help!
Thumbtack · Nov 2024
Our go to!! Always available to help-thought it might be cumbersome hiring IT from out of state but R makes it so easy. Soo relieved to have found them!! Thank you!
Aw, thank you! We’re thrilled to be your go-to IT team, even from out of state! We like to think of ourselves as your remote tech superheroes—always just a call or click away to save the day. 😎 Glad we could make the process easy, and we’re so relieved you found us too! Let’s keep making IT smooth and stress-free. Thanks again for the kind words!
Thumbtack · Nov 2024
excellent work, resonable price, done quickly
David Thank you very much for the great review. If you need anything just let me know.
Google · Nov 2024
I am beyond impressed with Dalmark solutions and the impact they’ve had on our business! They are truly a one-stop shop for both IT and marketing needs, which has streamlined our operations significantly. Ramiro has kept our systems running smoothly with prompt solutions to any technical hiccups, making sure there’s minimal downtime. It’s such a relief to have reliable tech support on hand. The marketing team is equally outstanding—they took the time to understand our brand and developed a strategy that brought in measurable results within weeks. From SEO improvements to targeted ad campaigns, they’ve managed everything seamlessly and kept us in the loop with regular updates. Dalmark solutions has made a huge difference for us by handling the tech and digital marketing side, allowing us to focus on what we do best. Their team is professional, responsive, and truly invested in helping us succeed. Highly recommend for any business looking for comprehensive IT and marketing solutions!
Thank you so much for the amazing feedback! It’s been a pleasure working with you and supporting your business. We’re thrilled to hear that both our IT and marketing teams have had such a positive impact. We’re always here to help and look forward to continuing to support your success. Thanks again for the recommendation! 🙏😊
Google · Nov 2024
As always ... Excellence. Ramiro took the time while driving to another job to talk out an issue I was having. A wealth of knowledge and support. Thank You.
Thank you so much! I’m always happy to help, no matter where I am. 😊 I’m glad we were able to work through the issue together, and I truly appreciate your trust and support. Don’t hesitate to reach out anytime you need assistance!
Google · Nov 2024
Ramiro is really cool! He helps you to understand 100% what you need and the best solution for it
Thanks for the awesome review! I’m happy I could help you get everything sorted and find the best solution. Always here if you need anything!
Google · Nov 2024
We recently hired Dalmark for our IT needs. We have been more than pleased with the service provided. They are knowledgeable, professional, responsive and have exceeded our expectations. We could not be happier with the service they provided, and continue to provide, us.
Thank you for the wonderful review! We’re so glad to hear that we’ve exceeded your expectations. It’s a pleasure working with you and your team, and we’re always here to ensure your IT needs are met. Looking forward to continuing our partnership!
Facebook · Oct 2024
I would highly recommend Dalmark Solutions LLC. Ramiro and his team are phenomenal! From IT to Graphic Design services they are truly a one stop shop!
Google · Oct 2024
Excelente servicio, información a detalle, muy atentos y disponibles siempre para cualquier duda, súper recomendado.(Translated) Excellent service, detailed information, very attentive and always available for any questions, highly recommended.
Google · Oct 2024
Recomendado 100%(Translated) 100% Recommended
Google · Oct 2024
Excelente(Translated) Excellent
Google · Oct 2024
Muy recomendables!!(Translated) Highly recommended!!
Google · Oct 2024
Excelente servicio, creatividad, muy profesionales, trato amable, competitivos, ampliamente recomendados.(Translated) Excellent service, creativity, very professional, friendly, competitive, highly recommended.
Google · Oct 2024
Muy satisfecho con el servicio y la atención que recibí. Sin duda lo recomendaría.(Translated) Very satisfied with the service and attention I received. I would definitely recommend it.
Google · Oct 2024
Ampliamente recomendado me creó mi página y me da apoyo con mis redes sociales, así como mantenimiento al equipo de cómputo. Siempre contamos con su apoyo, son rápidos en auxiliarnos y darnos respuesta.(Translated) Highly recommended! They created my website and provide support with my social media, as well as computer maintenance. We can always count on their support; they are quick to help and respond.
Google · Oct 2024
Muy buena empresa, excelente trato por parte del equipo, rapidez en la entrega del trabajo y siempre escuchando las necesidades del cliente, recomendado!!(Translated) A very good company, excellent treatment from the team, fast delivery of work, and always listening to the client's needs. Recommended!
Google · Oct 2024
Excelente servicio, muy atentos y pacientes a resolver las dudas que tenia, eficiente y rápidos con las solicitudes, muy satisfecha con el trabajo, ampliamente recomendado.(Translated) Excellent service, very attentive and patient in resolving my questions, efficient and prompt with requests, very satisfied with the work, highly recommended.
Google · Oct 2024
Google · Oct 2024
Google · Oct 2024
Thumbtack · Sep 2024
Ramiro was very responsive and non-judgemental about our total lack of technical knowledge. In addition to his incredible tech knowledge, Ramiro was very pleasant with a great sense of humor. Our household really enjoys professionals who have a joyful attitude.
Hi Andrews,Thank you so much for your kind words! It was a pleasure assisting you with your network support needs. I'm glad I could help without any technical jargon overload. I believe in making technology accessible and enjoyable for everyone, so I'm thrilled that you appreciated my approach. If you have any further questions or need assistance in the future, feel free to reach out anytime.
Thumbtack · Sep 2024
So thankful for your help!!
Thank you for the feedback! I’m pleased to hear that everything went smoothly and that you’re satisfied with the setup. If you have any more questions or need further assistance with your network, just let me know. I'm here to help!
Thumbtack · Aug 2024
Very personable. Made me feel right at home
Thanks for the great review Jeff. You have my contact anytime you need anything just text or call me 4692161513.
Thumbtack · Jun 2024
He was awesome! Got the job done. Nice and informative. 😁😍
Thumbtack · Jun 2024
Amazing work Ramiro! Thank you!!! Highly recommend!!!
Thank you Nick for the great review. Any time you need computer support don’t hesitate to contact me.
Thumbtack · Apr 2024
Very quick and efficient and professional
Thank you Jeffrey for the great review!
Thumbtack · Apr 2024
Ramiro was awesome! Quick replies, professional, punctual & knows what he is doing! Strongly recommend!
Hi Brain thank a lot for the great review. you have my contact information if you need network or computer support. 18005568569.
Thumbtack · Apr 2024
Above and beyond. Absolute pro that fixed the main issue AND extended ways to improve. Will call again. Thank You.
Thank you very much for the great review. I'm glad I was able to help you with your network needs. If you need additional help just reach out. 4692161513.
Thumbtack · Mar 2024
Got here on time,fixed problem,price was right.I will use him again
Thank you for the great review!
Thumbtack · Mar 2024
Ramiro has been in front of all our migration needs. He has been communicating directly with our corporate team to understand every aspect of our needs. Ramiro is exceeding our expectations.
thank you very much Tiricia for the great review. I'm always here to help with your network needs.
Thumbtack · Feb 2024
Great service!
Thank you very much!
Thumbtack · Jan 2024
I like that they are good listeners. And make sure understand you
Thumbtack · Jan 2024
Dalmark Solutions es nuestro mejor aliado al iniciar un negocio. Nos ha brindado consultoria integral y propuestas de crecimiento que han favorecido los resultados de la empresa.
Muchas gracias por compartir tus amables palabras. Es un honor ser considerado un aliado clave en el inicio y crecimiento de tu negocio. Me alegra saber que nuestras consultorías y propuestas han contribuido positivamente a los resultados de la empresa.Siempre estaré disponible para apoyarte en futuros desafíos y oportunidades. No dudes en contactarme si necesitas más asesoramiento o ayuda.
Thumbtack · Jan 2024
Dalmark solutions provided my company with professionalism, I value the knowledge and the quick response always on time and ahead of the game.
Thank you for your kind words! I'm thrilled to hear that our service met your expectations. Your satisfaction is our top priority, and it's great to know we're on the right track. Looking forward to continuing our work together.
Thumbtack · Jan 2024
I recently had the pleasure of working with Ramiro Barrera on a project that required IT work, and I must say, he exceeded all my expectations. From start to finish, Ramiro showcased an exceptional level of expertise and professionalism that deserves recognition.What truly set Ramiro apart, however, was his exceptional communication skills. Throughout the project, he provided regular updates, always keeping us in the loop and ensuring we were well-informed every step of the way. His ability to explain complex IT concepts in a clear and concise manner made the entire process seamless and easy to understand. I greatly appreciated his patient and professional approach, as it made working with him a great experience. I would highly recommend his services to anyone, as I am confident that he will deliver exceptional results each and every time.
I'm deeply touched by your generous feedback. It was an absolute pleasure working with you on your project. I'm glad that my efforts in communication and expertise met your needs and expectations. Your satisfaction and understanding of the process are of utmost importance to me.Thank you for recommending my services. I look forward to the opportunity of working together again in the future. Should you need any further assistance, please don't hesitate to reach out.
Thumbtack · Jan 2024
helped with IT work. was responsive and fast
Hi janet, It was great helping you with IT. If you ever need help again, feel free to contact me 469-216-1513.
Thumbtack · Jan 2024
Thank you so much Ramiro for the fast response and amazing job you did in getting our computer up and running again. You truly saved us and we look forward to working with you in the future.
You're welcome! I'm delighted to hear that you're satisfied with the swift resolution of your computer issue. It was my pleasure to assist you, and I'm glad I could help. I'm also looking forward to any future opportunities to work with you. If you ever have any more computer-related challenges or any other assistance you need, please don't hesitate to reach out. Thank you for your kind words, and I'm here whenever you need support.
Thumbtack · Jan 2024
Ramiro diagnosed my slow computer and installed a new SSD drive. It is so much faster now. I couldn’t be happier with his professionalism, knowledge and response time.
Thank you Jason I am glad you are happy with the way your PC is responding now. I am glad we could give new life to it. Thank you for the great review.
Thumbtack · Jan 2024
Ramino was incredible. Saved me about 2 weeks of time and for over half the price. Very polite and easy going, I’ll be hiring again if other issues occur.
Thank you for sharing your wonderful experience! I'm thrilled to hear I provided exceptional service, saving you time and money. Your satisfaction is my top priority, and knowing that I've earned your trust for future needs is the best compliment I could receive. I look forward to the opportunity to serve you again.
Google · Jan 2024
It’s hard to know even where to start describing the standard of Ramiro's attentive service. The IT world is broken beyond belief: lots of snake oil peddlers who don't listen and don't care, and who are only in it to bill as many hours as possible. Lots of them have no idea what they're doing in the first place: I had three separate other professionals come and look at my computer issue prior to Ramiro. All three went down rabbit holes that were completely off base: when Ramiro walked in, I explained to him their theories as to what was wrong, and in 30 seconds he had immediately identified that those were not the issues at all, and what the issue was. He came to my home in the late evening as soon as he saw my texts asking for help (my computer was needed badly for a time-sensitive affair at work): 9:30 p.m. he showed up and worked diligently and expertly on my issue. He took my computer and returned it good as new the next day. The cost was 1/3rd of what it easily could have been and 1/10th of what I would have happily paid for the service (raise your prices Ramiro, trust me).For those of us who lack the time to become experts in computers ourselves, and so we need qualified help and sage counsel when these devices don't perform properly, Ramiro is like a lighthouse in the storm. Compared the other techs who didn't listen, guessed around, and missed the mark, he's in a completely different category of quality and service.Ramiro didn't just repair my computer, he repaired my standard of expectations as to what IT assistance can and should be. Will never use anyone else as long he's still in the business.
Wow, thank you so much for the incredibly detailed and thoughtful review! I’m beyond glad I could help get your computer back on track, and I truly appreciate your trust in me. It’s always my goal to provide the best service possible and make things easier for you. I’m honored to have earned your loyalty, and I’ll be here whenever you need assistance in the future!
Thumbtack · Jan 2024
It’s hard to know even where to start describing the standard of Ramiro's attentive service. The IT world is broken beyond belief: lots of snake oil peddlers who don't listen and don't care, and who are only in it to bill as many hours as possible. Lots of them have no idea what they're doing in the first place: I had three separate other professionals come and look at my computer issue prior to Ramiro. All three went down rabbit holes that were completely off base: when Ramiro walked in, I explained to him their theories as to what was wrong, and in 30 seconds he had immediately identified that those were not the issues at all, and what the issue was. He came to my home in the late evening as soon as he saw my texts asking for help (my computer was needed badly for a time-sensitive affair at work): 9:30 p.m. he showed up and worked diligently and expertly on my issue. He took my computer and returned it good as new the next day. The cost was 1/3rd of what it easily could have been and 1/10th of what I would have happily paid for the service (raise your prices Ramiro, trust me).For those of us who lack the time to become experts in computers ourselves, and so we need qualified help and sage counsel when these devices don't perform properly, Ramiro is like a lighthouse in the storm. Compared the other techs who didn't listen, guessed around, and missed the mark, he's in a completely different category of quality and service.Ramiro didn't just repair my computer, he repaired my standard of expectations as to what IT assistance can and should be. Will never use anyone else as long he's still in the business.
Hey Tim,Wow, I just read your review, and I’m honestly blown away by your kind words! Thank you so much for taking the time to share your experience. It really means a lot to me.I’m super glad I could help you out with your computer troubles. I know how frustrating tech issues can be (I’ve been there!), so I always try to get things sorted as quickly and efficiently as possible. Hearing that I was able to turn your tech nightmare around and save the day (especially in the nick of time for your work thing) is just awesome.Seriously though, it's clients like you that make my job so rewarding. Knowing that I’ve changed your expectations for IT support? That's the best compliment I could ever receive. And don't worry, I’m not going anywhere – I'll be here for any future tech headaches you might have.Thanks again, Tim, for your trust and for such an awesome review. If you ever need anything, you know where to find me.Best,RamiroDalmark Solutions LLC469-216-1513
Thumbtack · Jan 2024
Great troubleshooting and patience. Both efficient and respectful. Highly recommend!
Thank you very much for the great review.
Thumbtack · Dec 2023
Excellent Service with with a high level of professionalism and integrity! Highly recommended!!
Thank you Omar for the great review!
Thumbtack · Dec 2023
I would recommend Ramiro to anyone who needs a great technician.
Thank you very much for the great review. It was a pleasure working on your network.
Thumbtack · Oct 2023
Ramiro was professional, and friendly. He addressed our concerns and resolved the issue with my son’s gaming PC. He was also patient and answered all of my questions and gave us great recommendations for an upgrade as well.
Thank you very much for the great review, Rosa. If you have any questions, feel free to contact me.
Thumbtack · Oct 2023
I would recommend this company to anyone. He did a wonderful job getting us back up and running.
Thank you Crystal, it was a pleasure to help you with your network.
Thumbtack · Oct 2023
Ramiro was fast and thorough. Very professional and and complete
Thank you very much for the great review. You have my contact any time you have a computer or printer problem.
Thumbtack · Oct 2023
Courteous , fast and efficient.Great job
Thank you very much! It was a pleasure.
Thumbtack · Oct 2023
Ramiro's performance was nothing short of outstanding. His punctuality, in-depth knowledge, and approachable friendliness set a high standard for service. I wholeheartedly recommend his expertise and professionalism.
Thank you Tiffany for the great review!
Thumbtack · Sep 2023
Great guy he helped me out , saved me some time and money!
Thumbtack · Sep 2023
They did great work and were very responsive to all of my questions. Went above and beyond to get the job done and make sure it was done right.
Thank you very much Jamie for the great review!
Thumbtack · Aug 2023
He was very professional and explained everything to us as he made the changeover of hardware. Will use again on any computer issues.
Thank you, Don, for the great review. it was great meeting your family. If you need anything computer related, I'm just a call away.
Thumbtack · Aug 2023
Ramiro was very helpful setting up my Wi-Fi router and modem. He knew exactly what we had to do and was very efficient. Thanks again for your help Ramiro!
thank you very much for the great review. it was a pleasure helping you with your router. if you need any support, I'm just a call away.
Thumbtack · Aug 2023
Buen servicio, excelente trato y sobre todo buen profecionalismo
Muchas gracias Victor!
Thumbtack · Aug 2023
Awesome! Would use again!
Thank you for the great review!
Thumbtack · Aug 2023
Dalmark was awesome to work with. Within an hour, Ramiro fixed my WiFi issues, cleaned up unknown PC malware and provided me tips on ways to keep my PC operating efficiently and how to better troubleshoot. Five stars! Will definitely ask for his assitance again.
Thanks for the great review, Ron. You have my number anytime you need support.
Thumbtack · Aug 2023
Really a pleasure to work with.Very knowledgeable.
Thank you for the great review Oren.
Thumbtack · Aug 2023
Ramiro was very professional. His analytical ability allowed for a quick diagnosis and correction of the problem source. He would come with a total recommendation! His rate was reasonable!
thank you very much Allen it was a pleasure working on your phone issues.
Thumbtack · Jul 2023
Perfect
Thumbtack · Jul 2023
Ramiro is awesome if you need someone who can fix your computer call him. If I could give 6 stars I would great personality at an awesome price you will also learn a lot about your computer and how it works and get your problem resolved as well.
Google · Dec 2022
I have had the pleasure of working with Ramiro and his team for about a year now with my home care business. Ramiro is very attentive and considerate to all my business needs. He’s professional and always provides realistic expectations and feedback when requested. He manages all my social media platforms, advertising, and IT services. He is a my go to for all business services and is always a calm or text away if I need anything. I highly recommend Dalmark Solutions!!!
Thnank you very much Kisha!
Google · Dec 2022
Really helped me with marketing and social media. They're professionals!!! Really recommend!
Thank You!
Google · Dec 2022
Google · Dec 2022
Thank you!
Google · Dec 2022
Google · Dec 2022
Thank you!
Angi · Jun 2022
Ramiro is fantastic!
Thumbtack · Mar 2022
Very complete and knowledgeable, gave me suggestions to make the computer run better with security suggestions. I’m completely satisfied with his help. He was friendly and fixed a complicated problem. I will contact him often for suggestions or questions to keep the computer running smoothly. A+
Gina it was a pleasure working with you. Thank you for the great review!
Thumbtack · Feb 2022
Exceptional service! Prompt & very efficient!Tysm Dalmark Services for getting our new venture started for R&L Tax Services
Thank you for the great review!
Thumbtack · Feb 2022
Ramiro, made a great effort to help me w/my issue w/my computer. Unfortunately, due to my lack of knowing my situation w/my said business pc he couldn’t assist me.I will still contact Ramiro, if another issue comes up in the future. 🙏🏼😊
Thank you for the review!
Thumbtack · Jan 2022
Quickly addressed my computer issue and provided valuable feedback. He’s now my goto guy!
Thank you for the great review!
Thumbtack · Jan 2022
Ramiro saved the day. I needed a family video converted from Mac to Microsoft quickly for my mom’s 80th. He managed to get the photos saved even though it wasn’t the correct format. He picked it up within hours of contacting him and turned it around in less than 24 hours. Very professional!
Thank you for the great review! If you need anything feel free to contact me!
Thumbtack · Jan 2022
Awesome experience with Dalmark. We had an IT emergency that was stopping our ability to do business. Dalmark showed up fast and got us back up and running. When I received my invoice I was shocked at the value. We will be using again and highly recommend.
Thank you for the great review! Looking forward to working with you guys in the future!
Thumbtack · Nov 2021
Ramiro responded quickly and came to my business same day. He set up my network and offered some valuable advise regarding antivirus and backing up my data. Knowledgeable and responsive. Will use his services again.
Thank you for the great review!
Angi · Nov 2021
It was very helpful. I got my enquiry resolved within minutes
Thank you!
Thumbtack · Oct 2021
Will definitely use Dalmatia Solutions in the very near future!
Thank you for the great Review!
Thumbtack · Sep 2021
Very helpful and patient!
Thank you Natalie!
Thumbtack · Sep 2021
Responded almost immediately even though it was late at night. Very helpful and patient with me. Was able to troubleshoot by sharing my computer screen and we finally came to mutual conclusion that my old printer was shot and he recommended an inexpensive replacement. I will be calling on him again the next time I run into technology problems. Amazing to be helped remotely - from TX to PA!
Thank you Melanie so much for this great review!
Thumbtack · Sep 2021
Quick response to inquiry… inquired looking for computer/multiple monitor help Sunday afternoon - response Sunday within 1 hour. Very surprising!I resorted to this website after Geek Squad could not assist me for 3+ weeks. I work remote and could not wait that long.Thank you Dalmark Solutions!
Thank you very much Barbara, anytime you need IT support just give us a call!
Thumbtack · Sep 2021
excellent service!
Thank you for the review!
Thumbtack · Sep 2021
I highly recommend this service with Ramiro, his attention to detail, great communication and quality of work made the experience easier and better that I expected.
Thank you so much for the great Review!
Thumbtack · Sep 2021
Fixed my laptop screen pretty well. Good quality work
Thank you Travis for the awesome review!
Thumbtack · Sep 2021
He did a great job each time he came to helping me with my computer.
Thank you for the great review!
Thumbtack · Sep 2021
Great service and really spent time to understand and find the right solution for us
Thank you so much for the great review Jaco.
Thumbtack · Sep 2021
Great services
Angi · Sep 2021
Ramiro is incredibly kind on top of being extremely professional and knowledgeable. He brought issues to my attention I didn’t even know existed. I am a forever client now and highly recommend entrusting him to your computer needs.
Thumbtack · Aug 2021
Ramiro did a great job! He came out on a Sunday last minute and did a fantastic job I would recommend him any time to anybody he is for sure saved on my phone I won’t even have to get on thumbtack to do IT ever again :-)
Thank you Kim for the great review! I’m glad I could help you guys. Y’all were great!
Angi · Aug 2021
Great quality of work!
Angi · Aug 2021
It was excellent. He set up my NAS from scratch and I have been very pleased. I have hundreds of movies and pictures at my fingertips. Easy to use. And very important for me, was that he was always 1 text away. If I had an issue I could text him and he would lead me In the right direction. He also did some work for my company managing my social media. He managed my webpage, Facebook page and Instagram. Prices, hours and events were constantly changing and he kept the sites up to date at all times. He did some great graphic work. He also did a lot of analytics with my website and foot traffic, giving me ideas on how to improve my foot traffic. He is very easy to work with, and goes the extra mile. I still use him today. I highly recommend.
Thank you so much for the great review!
Angi · Aug 2021
Excellent service, very fast dispatch
Thank you very much!
Angi · Aug 2021
Perfect ! Ramiro knew exactly what the problem was, he explained what he was going to do to address it and fixed it in no time. He saved me a lot of money in coming months. He also talked briefly about some more technical things upon my request, which were not even a part this visit. My only regret is I didn’t call him any sooner! Thanks a lot Ramiro and keep up the good work.
Angi · Aug 2021
Fabulous. Quick & detailed.
Angi · Aug 2021
He knew what he's doing and very humble. He explained everything to me. He was very helpful. He also gave me some advice and good suggestion. He was not rude. He was very professional and knowledgeable. I'm very happy with the service and It was top notch. He had a competitive price and it was not overpriced. He was very personable. I would not hesitate to hire him again.
Angi · Aug 2021
It went very well. He always did a very good job. He was a nice man and honest. He had a good pricing. I never had a problem with his work.
Thanks so much for the review Norm!
Thumbtack · Mar 2021
This man did an amazing, over the top job, and protected me in a multitude of way when dealing with security issues. He came in and went above and beyond to be secure and very very organized. He changed a lot of what I had set up which was really comforting. The only thing is that he wouldn't follow up to help with more work. Maybe you are busy, Maybe you have enough work to turn this down but please just reach out and say something please. People on this Platform need your help specifically because there are so many crooks out here. You have the capability, heart of Christ Jesus and and love for your work. I absolutely 💯% recommend this gentleman who went out of his way to address critical issues and create a plan of action.BEYOND BLESSED
Thumbtack · Mar 2020
thanks
Thumbtack · Aug 2019
Awesome service and advice!
Thumbtack · Jul 2019
Extremely professional, would highly recommend.
Thank you so much!!
Thumbtack · Jul 2019
My Experience has been 100% positive, they helped me with a LOT of issues ( that i thought were impossible to fix in my equipment) great costumer service. Would definitely recommend RCR computers
Thank you for the Great Review!
Thumbtack · Dec 2018
I am one of those over analytical persons. So if I tell you I think someone or a service or a restaurant is great, that means it is outstanding. Ramiro is that guy you tell your family members to use. I can go on about the details of why he is so good, but then it looks like I am just writing about a friend. He is legit. Everything you want in a computer IT guy you found it with RCR. You will not be disappointed. Ramiro...your the best!!
Thank you for the review!
Thumbtack · Mar 2018
So prompt! And quickly resolved our issue.
Thank you for the review!
Thumbtack · Oct 2017
Thank you John!
Thumbtack · Jun 2017
He's awesome. Highly recommend.
Thank you for the review!
Thumbtack · Jun 2017
Very imformative and came quickly. He will definitely be my personal IT guy for all my business computers and equipment.
Thank you Kamilah!!!!
Thumbtack · Jun 2017
Worked very hard to get the repair completed. Price was very reasonable and he provided his time to get and return the laptop.I would recommend to anyone.
Thank you for the review!
Thumbtack · Jun 2017
I called the technician and he was at my place in less than an hour. My laser printer was leaving unwanted marks on the left side of the page. The RCR technician painstakingly cleaned the drum until the test pager was completely perfect. Good service at a good price. I would not hesitate to hire again.
Thank you so much Don!
Thumbtack · Jun 2017
Very knowledgeable people. They are concerned for the customer to a larger degree than almost any company I've dealt with in my many professional years. I would very much recommend them to anyone.
Thank you David, it was a pleasure working with you.
Thumbtack · May 2017
no one better
Thank you!
Thumbtack · May 2017
He was awesome!
Thank you Sonya!
Thumbtack · May 2017
Quick response, and thoughtful work.
Thank you!
Thumbtack · May 2017
fast friendly and effective
Thank you, Brad!
Thumbtack · May 2017
This guy is brilliant. He's migrated my system to a NAS and it now syncs. He put together a multimedia system for me with all my content on my computers. He knows every latest software and app if you want a home theatre system to hum. We will continue to work together for many many years to come! :)
Thank you, Debra!
Thumbtack · Apr 2017
AWESOME!!! Excellent...came over in the rain....even fixed an old keepsake machine with a q tip. I will bring him lots of customers!!😊
Thank you Clovis!
Thumbtack · Mar 2017
I was provided a screen fix for a dell computer. It went excellent. Im glad to have found these guys to pickup and deliver too. Thanks again to Ramiro
Thank you Stephfon
Thumbtack · Mar 2017
Great service and a reasonable price, did not take too long to fix. If I or any friend/family ever have PC problems, which is not uncommon, would recommend/refer.
Thank you, Antonio.
Thumbtack · Feb 2017
This is a 1st class company!Went above and beyond expectations!Thanks!
Thank you!
Thumbtack · Jan 2017
my printer would not recognize my computer. Ramiro was able to correct the problem. He is very knowledgeable and eager to please his clients. I will use him again.
Thank you Richard!
Thumbtack · Jan 2017
Needed computer and smart devices connected to printer. All devices were connected and all print to printer. Price was fair and evening and weekend appointments work very well for me.
Thank you, Donna! It's a pleasure to help you with all your IT needs!
Thumbtack · Jan 2017
Prompt, courteous and very knowledgeable. Will definitely recommend.
Thank you, Allen!
Thumbtack · Jan 2017
Ramiro accurately diagnosed my immediate problem and resolved it. He was very knowledgable of the issues and made a number of very good recommendations. He has a great work ethic and was very customer service oriented. I'll be using him again.
Thank you, Barbara!
Thumbtack · Jan 2017
Ramiro was great. Quick and efficient.
Thank you for the review! It was a pleasure meeting you guys!
Thumbtack · Jan 2017
Ramiro at RCR computers is the most helpful, reliable, professional and honest person we've ever met in this industry. The cost he quoted to fix our computer was what we ended up paying, no hidden costs. He was very detailed in explaining what was wrong with the computer and what needs to be done to maintaining it working properly to run our business and keep our files safe. We definitely recommend RCR computers. Ramiro exceeded our expectations.
Thank you so much!
Thumbtack · Aug 2016
Outstanding very knowledgeable very friendly prompt... Will recommend to anyone
Thank you!
Thumbtack · Aug 2016
Absolutely outstanding! No complaints at all. Great communication and service, very informative in explaining the issue I was having with my laptop and how to avoid many of the potential future problems. A 10+ all the way around!
Thank you!
Thumbtack · Aug 2016
Great Knowledge and expertise. Ramiro fixed a problem that three other repairman could not fix.
Thank you!
Thumbtack · Aug 2016
Ramiro, is very professional, one who also takes pride on hos work. He told me that my all in one PC's motherboard burned out due to overheating, and that it would be more expensive to replace it. We went with the next best thing, and that was to back up my files and sell the the good working parts of my pc. While my PC didn't get fixed, I'm still satisfied with his persistence in finding other ways to find another solution. I can definitely vouch for his work ethic! Thanks. Don
Thank you for the review!
Thumbtack · Jun 2016
Ramiro did some wi-fi extension and computer set up. He did a nice job and is easy to work with.
Thank you for the review!
Thumbtack · Jun 2016
Optimized my struggling Mac. New operating system. Counsel on security, backup options. A real thinker ... not just an order taker. Helped troubleshoot a wide variety of issues. Will definitely use him again in the future.
This is a very overdue, Thank you!
Thumbtack · Jun 2016
Excellent work and support, professional and fast service. Of course I recommend 100%
Thumbtack · Jun 2016
Best so far!! He even travels to you
Thank you for the review!
Thumbtack · Jun 2016
My experience with RCR couldn't have been better. Ramiro was fast courteous and works with my crazy schedule and hours. I would suggest anyone who needs computer work choose RCR.
Thank you for the review!
Thumbtack · Jun 2016
Mr. Ramiro was able to help me to correct a problem with my computer over the phone with in five minutes. I pay for extra service with AOL and their representative gave up trying to help me after 15 minutes and told me I would have to have a professional come to my home to fix the problem. Mr. Ramiro is very knowledgeable. I will call him for any future problems and I will highly recommend his service to my family and friends. Many thanks Mr. Ramiro.
Thank you for the review!
Thumbtack · Jun 2016
Very knowledgable! Ramiro took the time to explain the issues that my iMac and MacBook Pro had and explained all the options available. Pricing is fair and service is excellent! I will definitely recommend him to friends and family!
Thank you for the review!
Thumbtack · Jun 2016
Very responsive and knowledgeable. Took time to explain what he was doing and what went wrong. Very fair pricing.
Thank you for the review!
Thumbtack · May 2016
Ramiro helped my husband with his small business. My husband is much less stressed because of the help
Thank you for the review!
Thumbtack · May 2016
Computer went down. Ramiro came out early the next day, had to replace the hard drive and I had my computer back in less than 24 hours. Polite, quick to respond, and knowledgeable. Highly recommend! Will contact him first with any more computer issues.
Thumbtack · May 2016
Arrived early and straight to the job at hand. He wasn't pushy in selling other products etc.
Thank you for the review!
Thumbtack · Apr 2016
Great Service! Job performed to satisfaction. Would recommend to others.
Thumbtack · Apr 2016
Ramiro was very competent, punctual, polite, knowledgeable, and efficient, Solved all the problems,taught me short cuts-OUTSTANDING
Thank you for the review!
Thumbtack · Mar 2016
Ramiro was able to recover my sons baby pictures from a computer that was damage. For a way cheaper price than what others had quote me. Hire him you will not regret it. Will be taking more computers to him and recommending him to friends &family+excellent communication
Thank you for the review!
Thumbtack · Mar 2016
I may run out of space - lots to say. I'm a busy working person and the last thing I wanted to do was disconnect my computer and take it to a store who couldn't fix it. Been there...Done that. I wanted to find someone reliable, knowledgeable, economical, and trustworthy, to come to my home and take care of my computer needs. Ramiro/RCR was EXACTLY what I needed. I selected him on Thumbtack because of all the great reviews and am VERY glad that I did. He has been to my home twice and he gets it all done - if he hits an obstacle, he doesn't give up because it's taking too long, he finds a way to fix it. He has done all of the following - substantially improved the speed of my desktop, recommended and installed virus protection that didn't eat up the space in my hard drive like Norton or McAfee, installed a new router, activated and connected all my devices, installed an inside HDTV antenna, got my smart TV working, dealt with a difficult/complex printer/scanner connectivity issue, got me set up on an online back-up service and more - all for a very reasonable price. I think Ramiro is exactly what the American entrepreneurial spirit is all about - seeing a need, filling it and doing it very well and with pride and ownership. As long as he is available, I am going to him for my technical needs. THANKS
Thank you for the review!
Thumbtack · Feb 2016
Everything went excellent. The job didn't take much time. Ramiro is seriously the guy you need when it comes to your computer, desktop, laptop, towers or anything. There was no tension or problem I wouldnt change anything about this guy.
Thank you for the review!
Thumbtack · Jan 2016
We are very happy! Ramiro came out same day and handled the problem with solutions that made my father very happy! We will definitely be calling him in the future, in fact I have some issues with my laptop that I will be calling him about soon. Highly recommend!
Thank you for the review!
Thumbtack · Jan 2016
Ramiro was very thorough and helpful with answering questions and very patient in servicing my laptop. I am very satisfied with his services and I will use him in the future when needed. Thank you so much!
Thank you for the review!
Thumbtack · Oct 2015
Ramiro did an excellent job and came back out to my house at no additional charge to try and fix the problem with my internet. He is very knowledgable, polite and very reasonable fees. I would highly recommend him to anyone with computer issues!!
Thank you for the review!
Thumbtack · Oct 2015
Being new to the area, I had no idea who to call, so I took a chance and called RCR. When the bids started coming in, I just felt right about Ramerio Barrera. I WAS NOT DISAPPOINTED! He fixed my printer and showed me things on my computer that I had but did not know that. All in under an hour. I will most definitely use Ramerio again.
Thank you for the review!
Thumbtack · Oct 2015
Excellent service...was able to fix all hardware and software problems
Thank you for the review!
Thumbtack · Sep 2015
Mr. Barrera is an exceptional computer repair specialist. He was able to promptly diagnose the multiple issues with my computer. After purchasing a new motherboard, he installed it and my computer was able to boot up perfectly. I couldn't ask for a better price and his service was impeccable. I will gladly call him again for any future repairs.
Thank you for the review!
Thumbtack · Sep 2015
Thank you for the review!
Thumbtack · Aug 2015
Ramiro if RCR Computers does excellent work! My Apple Mac would not boot past a prohibitory sign. I rely on my Apple Mac for my business. Apple Store ran a diagnostic and found hard drive issue but could not fix for one day. Ramiro through Thumbtack contacted with a lower quote. He came by immediately, and stayed late into the evening until completed, including data restoration. I was so pleased, I paid him what the Apple Store was going to charge me. I definitely will work with him again, and refer him to others.
Thank you for the review!
Thumbtack · Aug 2015
Ramrio was great. Showed up on time and listened to what the problem was. He then explained how he would fix and went to work. In a short time - all of my computers, printers, and network were talking again. Great work.
Thumbtack · Aug 2015
Ramiro worked very hard to identify the problem by digging beyond his normal troubleshooting tools. His analysis provided me the information I needed to make a decision on repair or replace. Ramiro didn't hesitate to recommend replacing the laptop even though it would have been in his interest to make a repair. I really appreciated that!I would definitely recommend RCR Computer Services and will use him in the future.
Thank you for the review!
Thumbtack · Jul 2015
Had a watercooler issue. It was quick, easy and in budget fix. Kept me updated on the schedule and ultimately was a great experience. 10/10 would hire again if another issue came up that I couldn't solve
Thank you for the review!
Thumbtack · Jul 2015
Initial meeting very positive. Awaiting results of project.
Thumbtack · Jul 2015
Ramiro was excellent. He was prompt, polite, and above all patient. He stayed for hours and helped me backup not just the hard drive for the original computer I had the issue but also a second. Excellent service and I've saved his number in my phone for future issues for sure.
Thank you for the review!
Thumbtack · Jul 2015
Thank you for the review!
Thumbtack · Jul 2015
Ramiro is very knowledgeable in I.T. He is so willing to work with us, as we are a smaller company and most I.T. persons prefer to go with larger companies. His personality is so pleasant and he works so easily with all employees. We are extremely happy that he came our way through Thumbtack.
Thank you for the review!
Thumbtack · Jul 2015
Mr. Barrera is excellent, very knowledgable specialist. Very nice, friendly, polite and respectful. Great person to work with. He worked very hard and spend many hours to "desinfect" and bring to working condition my computer. He has been explaining me a lot of things in very easy to understand way. I am really very pleased and at the same time astonished with Ramiro's hard working habits. We were all impressed with his dedication to help and work hard. He charge me much less than anyone else had suggested from Thumback!!!! I would define fly STRONGLY RECOMMEND HIS SERVICE for computer repair. There is no doubt, I will call him any time I will need help with my computers. THANK YOU A LOT!!!
Thank you for the review! My response its way over due!
Thumbtack · Jul 2015
Ramiro was very efficient & constantly updated me on the repair status of my laptop. When it was determined it wasn't cost-effective to repair it he backed up the data from my old laptop & transferred it to the new one. Would definitely use him again & recommend him for repairs.
Thank you for the review!
Thumbtack · Jul 2015
Ramiro showed up on time. Solved my computer technical problem with ease! He was courteous and efficient. Highly recommend him for your computer technical solutions!
Thank you for the review!
Thumbtack · Jun 2015
Goes above and beyond all expections. Highly recommend. Will see you soon for follow up. Great job.
Thumbtack · Jun 2015
Very helpful.
Thank you for the review!
Thumbtack · Jun 2015
He was fabulous and solved my problem. THANK YOU!!
Thank you for the review!
Thumbtack · Jun 2015
Ramiro Barrera was excellent in his service. He established the home network between a PC, an iMac, and a wireless printer. He stayed longer than anticipated (2 hours) to finish the work.
Thank you for the review!
Thumbtack · May 2015
Ramiro just picked up my computer. Very responsive, very polite, very knowledgeable (seems so far, anyway). His price is incredible, is a total price - not one where he'll keep adding hours or services or other expenses. He even came to pick it up! He took a few minutes to discuss my husband's computer as well. So far, this is fantastic!!
Thank you for the review!
Thumbtack · May 2015
Came out same day and fixed our computer problems including connecting to printers, server and other problems very reasonable price too. Cannot recommend enough!
Thank you for the review!
Thumbtack · May 2015
Ramiro is awesome and professional. He solved my problem very quickly and the price is reasonable. I definitely will contact him if I have further PC issue.
Thank you for the review!
Thumbtack · May 2015
He was able to diagnose the problem with my PC fairly quickly (ended up being my motherboard) and allowed me to be able to get my PC up and running after replacing the faulty parts. I definitely recommend his serviced to anyone that is having problems with their computer.
Thank you for the review!
Thumbtack · May 2015
Couldn't of asked for a better experience. Mr. Barrera was pleasant and efficient. He was reasonably priced and provided fast service. His turnaround time was stellar. Will definitely keep his number if I should need his services again. Will also recommend him to my friends and family.
Thank you for the review!
Thumbtack · May 2015
Thank you for the review!
Thumbtack · May 2015
Ramiro is very dedicated to getting his customers back on their computers and working. My job was supposedly one that was quick and was just replacing the hard drive. It turned out to be a much bigger job and Ramiro stuck with it until he had the computer back up and going. His prices are extremely reasonable for the amount of work he actually performs. IT services are very expensive, and I must say i was extremely satisfied with the work he did for me. Give him a call, you will NOT be disappointed. I took some of his cards to keep in my office at work, as there are always people looking for computer repair. I would recommend him over and over again.
Thank you for the review!
Thumbtack · Apr 2015
Ramiro was very helpful. He explained my computer problem in a way that I could understand. He was prompt, thorough, polite and knowledgeable. He efficiently solved the problem. I would definitely recommend his service and I will use him again should the need arise.
Thank you for the review!
Thumbtack · Apr 2015
Mr. Barrera retrieved information from a broken laptop. He did an excellent job in a timely manner. Mr. Barrera was very professional and articulate. I plan to hire him again. And, I plan to recommend him to my friends.
Thank you for the review!
Thumbtack · Jul 2015
Ramiro was very professional and polite. He always let me know exactly what was going with my computer. I would highly recommend him to anyone that may need his assistance.
Thank you for the review!
Thumbtack · Aug 2023
Great job
Thank you!
Thumbtack · Nov 2021
My issue was outside their experience.
Hello Mark,Thank you for taking the time to send a review. I am sorry I couldnt continue to help you with the network support. The issue was not outise of my expertise, the issue was that I was not local to your area and you had a technician that was going to your location. I belive you had me confused with someone else as you kept calling me a different name. I am glad your issue was resolved tho. Thank you and have a great day!
Thumbtack · Jan 2018
Well
Thank you for the review!
Thumbtack · Nov 2017
Unfortunately, I had to cancel my appointment as RCR ran over on the service call before mine, and I was not able to rearrange my schedule to accommodate the 2 hr delay. Perhaps some other time.
Thank you for your review.
Thumbtack · Aug 2015
Thumbtack · May 2024
We had a small hiccup to start, he wrote down on his calendar a differ day than he told us he would come to our house. He showed up once to help my father, did a decent job. We had some issue pop back up and we called multiple times to hire him to come back out and fix again. He ghosted us.
Hello Ed, I did answer your father the time he called me and I have been out of town on an emergency this past week. I am back in Dallas but still not scheduling any calls until next week.
Thumbtack · May 2024
after we started he seemed to lose interest and was taking 5 minutes between messages. Maybe mine was a project he wasn't interested in tackling?
I'm sorry Gary I am in the state of Texas in Dallas actually and we are dealing with blackouts and no internet also. I apologize.
Google · Dec 2021
I had Ramiro change out the hard drive of my laptop. It went smoothly, which is what the second star is for.I also had an external drive that I needed to recover data from. After a month and a couple of reminders, Ramiro said he was not able to recover any data. Fine - I needed my drive back so I could have someone else try. It has now been more than 3 months of multiple follow-ups by email, text, voicemail; the guy has completely stopped responding and hasn't returned my drive.
Thumbtack · Jul 2019
He was very nice very knowledgeable and I was satisfied, bitten he just stopped returning my calls and texts. He came over twice and it was all great. Then he just disappeared. Nothing nada....just never came back or called me. That's not right.
Hello Lizette,I have actually been on a huge project out of town for the past Month and a half. The reviews are actually based on the work that I do and I had thought that I did a great job helping you backup your entire computer, removing all the viruses, setting your printer, helping you get the music for your slide show, and answering as many questions as possible. I don't believe this review is fair, as I did everything in my power to get your computer issues resolved. I apologize for the inconvenience and you have a wonderful week.
Thumbtack · Aug 2016
After he left the exact same problem assist after I paid him.
I am not the technician who did this project. Thank you!
Thumbtack · Aug 2026
Time Management and his Communication is HORRIBLE! Initial meeting was set up to complete work on Friday at 3pm. He received a text confirming this time and even responded yes to the time. sleepless to say, he did not show any courtesy, pick up the phone, or anything to advise 3pm was not feasible. I had to text him and ask for his eta, only to be told he was 1.5 hours away, so I ask why did he confirm 3pm and received no response. Worsr Communication ever, No Thanks to doing business with a Company that struggles with simple communication. On top, I confirmed the actual job needed only to receive a text stating I never advised what was expected. luckily, I still had the communication, so was able to show exactly what I advised him to expect. Business lost before it was even started! Very POOR communication.
Stephanie, thank you for sharing your experience. I'm sorry for the frustration this caused. You're right that I should have communicated more clearly about my arrival time. I accepted the appointment intending to complete it, but I underestimated my travel time and didn't give you the timely update you deserved. I appreciate the second opportunity and regret that we still weren't able to complete the project. I've taken steps to improve my scheduling and communication, so this doesn't happen again. I wish you the very best with your project.
Thumbtack · Jul 2026
Terrible at communicating
Hi Ali, thank you for the feedback, and I'm sorry communication fell short on your project. That's not the standard I hold myself to, and I've been actively working on tightening up how I confirm scheduling and keep clients updated throughout a job. I'd welcome the chance to make this right if you're open to it - please feel free to reach out directly. Thank you again for the opportunity to work with you.
Google · Jan 2025
Ramiro is never back my all stuff.
Thumbtack · Aug 2021
Customer service is extra rude
Sorry you feel that way but as I explained, there’s really not much I can do if someone has stolen your account and set up 2FA and changed your password. It’s impossible to recover. That’s all I said.
Thumbtack · Apr 2019
He is very irresponsible and non reliable person. I had this faced twice and hence came to conclusion that such vendor have to be coached or people will lose confidence in the platform
I apologize for not being able to get back with you on time. We have been getting major projects and our technicians have been unavailable,
Thumbtack · Feb 2019
He is too busy and wont find a time to come home. Keeps stalling
We apologize for the inconvenience of not being able to get to your project.
Thumbtack · Sep 2017
Show up and be honest about saying he will show up. Don't tell me what I want to hear. Actions speak louder than words. He did transfer files from hard drives to another external drive. . The next two days it was working and I was able to access the hardl drive and see all of my data, files and pictures. The third day the drive does not appear. Says it needs to be formatted. I tried unplugging and plugging back in. Still does not show the drive. I wanted to have this connected and usable so that I can save data to it. He said maybe the drives are bad or the docking station is bad. The docking station is a month old. The drives were in working order the day he came. I am sure it is a simple fix if you know what to do about it. I am done communicating with him. Not very professional when you cannot be honest and tell me you will not be coming back to fix what is now broke. No big deal to me anymore moving on.
Even if equipment is brand new, it can still malfunction. The hard drive that was hooked to this docking station was not a new hard drive, it was taken out of an old computer just so you could access your data. When I left, you were able to see all your data which means my service was done correctly. The reason I never came back was because i did the work for way under the asking price to begin with and you wanted me to come back and do the repair for free which i was not about to do. I'm sorry your device stopped working but It was not because of my service. This review is not fair. Thank you.
Thumbtack · Jun 2017
I have not been able to use my laptop since this company was hired. DO NOT USE THIS VENDOR.
Hi Joe,I have been testing every component on your laptop since I got it. Like I said that all signs point to the motherboard being dead. I wanted to take one more look at all the components but I can return it to you as soon as this weekend.
Thumbtack · Jun 2017
Couldn't fix my daughters lap top, which is fine...but I have been waiting for weeks to get my computer back and still don't have it. I guess the little job's don't matter. I don't recommend them if you need a small job fixed, seems to focus on the bigger things. I want my property back!!!
Hi Justin, I do apologize for taking long to return your equipment. I did went to your house one night but it was late because I didn't get anyone to come to the door. I will be going by your house and dropping your off your equipment. Thank you and sorry for the inconvenience.
Thumbtack · May 2017
Call customers to tell them if you'll be late and when you should be expected. Respect them and their time.
Ma'am I actually did send you a message on Thumbtack and it is still there, that there was a major accident on the road and I was stuck in. I do apologize if you didn't see it. Thank you. Ramiro
Thumbtack · Aug 2016
I don't understand why I'm getting bad reviews on projects I haven't even done.
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